Project

AI That Actually Knows Your Hotel’s Policies

Upload your policy documents. Guests and staff get instant, accurate answers, grounded in your actual rules, never made up.

The problem

Hotel policies live in PDFs nobody has time to read. Guests wait on hold, staff repeat the same answers all day, and generic AI chatbots just guess, which is worse. This RAG-powered assistant reads your real documents and answers only from what’s actually there.

How it works

1

Upload

Drop in your policy documents, no formatting required.

2

Ask

Guests or staff ask in plain language, anytime.

3

Get grounded answers

Every response is pulled from your actual policies, with a graceful “I don’t know, contact the front desk” when it’s genuinely not covered.

Demo video, coming soon

A full walkthrough is on the way, showing the assistant answering real guest and staff questions. For now, get in touch if you’d like a preview.

Get in touch

Built with a local-first RAG pipeline (Ollama), with an optional cloud model (GPT-4o-mini) for teams that want it.